FAQ

1. What is the difference between Remy and Non Remy ?

REMY :
The head and tail of the hair is kept in same order. Cuticles are not removed and are in same direction.

NON-REMY :
The head and tail of the hair is mixed.

2. What is the difference between Single drawn & Double drawn ?

Remy Single drawn :
Virgine single drawn hairs is hackled and trimmed on one side and the sizes differ from lower size to upper sizes referred.

Non Remy Double Drawn :
Is hackled and trimmed on both sides and it will have uniform sizes boath side . The head and tail of the hair is mixed.

3. What is Weft ?

Hair which is manually sewn at the upper side is know as hand weft.

4. What is the difference between different type of wefting ?

DESCRIPTION ON DIFFERENT TYPE OF WEFTING AND WAY OF USING

Machine weft

Mostly people love it because its very thin and very closer in row and looks very closer. This allow the hair to flow much more freely same like micro weft but there is no risk in cutting it.

Machine weft / Hand weft / Micro weft- are used for weaving

Bulk /loose hairs- are used for braiding and fusion.

5. What are the colors for my order ?

Naturally The Indian women hairs are approximately 50 to 85 % are natural black And approximately 75 to 100 % natural brown so in your orders would be approximately.

Natural black

Natural brown

6. How to measured the Sizes ?

Sizes measured from the top to end of the bottom.

7. How is indian Human Hairs collected ?

In order to answer that question, one must first be aware of the religious overtones surrounding the cutting of the hair. In the East Indian religion of Hinduism, deities are represented by images and idols symbolizing divine powers. Worshippers tithe money and may make other various material offerings of value such as jewelry or food to these gods at the temple. Women may even offer their hair as something that is valuable to them, as an act of humility or surrender of ego. The women's hair is cut, and often their heads are shaved. This may or may not be done by another Hindu, and may or may not be done at the site of the temple. Much of this hair is then gathered and sold to wig makers, and the money is allegedly used to maintain the house of worship, as well as charities and other good works sponsored by the temple.

8. When Can i expect the Delivery of my Products ?

Delivery / Dispatching :

Sample kit as soon as get the confirmation , only for bulk orders.

For bulk order Shipments are made depending on the quality and qty of the order and its depends on your selection of Textures of hairs and stock availability on hand.

Shipping or by Air Cargo

Orders would be shipped or aired out according to the confirmation of the Invoice.

9. Where i have to complaint if its not similar to the samples or previous products ?

* Its not a Industrial products so that it could not be the same in size or all in same as every time.

* Its a natural collection from different type of women so we could not give you any guarantee on the view of texture type or quality.

* It's a natural collection different type of women so it could not be the similar to the sample or previous orders so that we could not give any guarantee. But we do our maximum effort to do our best.

10. Be careful in selecting your orders

Keep in mind that we deal 100% natural Indian Human Hairs its not a industrial products it's a Natural collection of different type of women we select and collect then sort out according to your order and processed specially for your given orders So Please evaluate the merchandise carefully before placing your order.

11. Pricing

All prices listed are subject to change any further notice final price is Confirmed at the time of Invoice.

12. Refund and Return Policy

Orders will not be dispatched until 100% payment in full has been received and VIRGIN HAIR INDIA is satisfied with the integrity of the order.

Keep in mind that its not a industrial products it's a Natural collection of different type of women we select and collect according to your order and processed specially for your given orders So Please evaluate the merchandise carefully before placing your order.

We want every customer to be a satisfied customer. We work very hard to insure that the merchandise we sell is of the highest quality and free of defects. If you would like to return an unsatisfied product we will accept returns for refund or replacements within 7 Days after receipt of the package. We also charge a 20% restocking fee. Shipping costs back to VIRGIN HAIR INDIA is the responsibility of the customer.

* Returns are accepted for unused goods only.

* No returns or exchanges will be accepted for product that has been used.

* No refund or exchanges will be accepted for product that has been received over 7days before the initial request to return or exchange.

* Shipping returns back to VIRGIN HAIR INDIA is at the expenses of the customer.

* we are not responsibly if there is any duty when returning back.

* Get advised before returning back your items.

13. How to make tangle free Hair?

Naturally some time hair tangled due to the long transport or care less handling or due to the natural climate or so many other reasons.

If you are a professionalized and dealing in the line of hair extension you must keep with you a hackle tool.

When you find your hair extensions is tangled simply fix the hackle tool on a table and fix with the iron clamp and hold the hair bunch from the top side and step by step slowly bow the hair downwards with hackle tool with more care fully for two or three minits.